Crucial Conversations

Crucial Conversations – Tools for Talking When Stakes Are High (New York: McGraw Hill, 2012)

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive

Please note: I reserve the right to delete comments that are offensive or off-topic.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.