Ineffective communication can cause conflicts in a workplace. Conflict Avoid needless disputes by following these basic rules:
• Set clear expectations. You’ll prevent lots of problems by letting employees know exactly what’s required of them as they do their work.
• Address problems immediately. Don’t delay when you see a problem that needs to be resolved. Discuss it openly so everyone has a chance to be heard.
• Respect differences. Don’t let every disagreement become a shouting match. Learn to respect personal differences—and encourage your employees to do the same.
— Adapted from the Business News Daily website
Skill Builders can teach you and your people how to communicate expectations and hold each other accountable in a way that everyone wins. Assertiveness begins with each person suspending judgement and asking reasonable questions. Ask me about our 1-hour “Courageous Conversations” training, that will benefit your whole organization.